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Home > Help Center > Return &Exchange Policy
We accept return of the rejected procuct(quality problem only) within 7 days after you receive the goods,
 accept goods exchange with 30 days after you receive the goods.
Please contact our online customer service or email us if you need to return or exchange, we would deal 
with it within 2days.
*****Special note, we don’t accept any return &exchange within below reasons:
1. Nonconforming product caused by customer’s incorrect storage or operation. Please note the storage method 
when you palce an order.
2. Over the valid time.(7days for return, 30days for exchange)
3. Without label or lable cannot be identified.
4. The product has been used or the sealed original packaging has been opened or damaged.(Except quality problem)
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Address: Room709-C1,Incubator Building, Tianfu Life Science Park No.88,Keyuan Road,Gaoxin District,Chengdu City,Sichuan Prov,China
Phone:0086-028-85249238  18981717076 FAX:0086-28-85377358 E-mail:ruifensi@herbpurify.com Skype:herbpurify    Site Map
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